The Development of Knowledge Management Competences Required for Undergraduate Business Major Students

By:
Dr Chien-Chung Lin,
Chun-Ching Chen,
Su-Rong Chen,
Dr Ron-Chun Yeh
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The purpose of this study was to develop the knowledge management competences required for college business and management students. In order to complete the above purpose, the methodologies used in this study include literature review and Delphi study. First, through researching and analyzing the literature, the questionnaire for knowledge management competence classification levels were established, including category, item, and indicator. Secondly, the developed questionnaire was used to collect opinions from divergence to convergence among the Delphi experts. The Delphi study was terminated in three rounds after the Delphi panelists reached consensus of the questions and achieved stable answers between the Delphi rounds. The research results of this study include:
1. Four competency categories: knowledge acquisition, conversion, application, and protection. 2. Eight competency items: knowledge selection, acquisition, learning, storage, structure, creation, dissemination, and protection management. 3. Thirty-two knowledge management indicators. The results are intended for the applications or references of further test development, teaching references, curriculum design, and related research.


Keywords: Knowledge Management Competences, Delphi study, Competency Indicator, College Teaching and Learning, Business and Management
Stream: Measuring Learning Outcomes
Presentation Type: 30 minute Paper Presentation in English
Paper: A paper has not yet been submitted.

Dr Chien-Chung Lin

Professor, Graduate Institute of Business and Management, Meiho Institute of Technology
Neipu, Pingtung County, TAIWAN

Currently I am a faculty member at the graduate business and management program at Meiho Institute of Technology (for short, "MIT" in Taiwan). E-commerce and knowledge management are my major teaching subjects. My research interests are in web-based instruction and digital learning related to the teaching fields. The paper submitted to this conference is the first year result of a three-year research project funded by the National Science Council in Taiwan - "The Application of m-Learning Technology to Teaching Knowledge Management Abilities in Technological Institutes"

Chun-Ching Chen

Staff, Academic Affair, I-Shou University
Kaohsiung, TAIWAN

Just finished Master degree study in the field of educational technology from National Kaohsiung Normal University. Worked as a major research assistant in this project.

Su-Rong Chen

Lecturer, Department of Business Management, Meiho Institute of Technology
Neipu, Pingtung County, TAIWAN

A graduate from the Graduate Institute of Business and Management, specialized in finance, accounting, and academic administrative knowledge management. Also works as a research assistant in this project.

Dr Ron-Chun Yeh

Head & Director, Department of Business Management; 
Graduate Institute of Business and Management, Meiho Institute of Technology
Neipei, Pingtung County, TAIWAN

Worked in a US international environmental engineering consulting company for years, also as an overseas branch chief manager. Specialized in e-commerce, knowledge management, & project management. Contribute to this research project as a co-researcher, supporter, and facilitator.

Ref: LS7P0118